NXGTMain.exe fail to run problem

Creation date: 3/4/2019 1:06 PM    Updated: 3/11/2019 7:27 AM
Question:

Hello,

One of our client has a problem to run GTS NX.
I have did in her computer;
- Reinstall GTS NX software
- Install latest Patch
- Change the compatibility settings to Windows 8
- Made it to run in administrator mode.

It is the same. Please find the screen shot.
This error comes just after seeing and dissapearing of gts nx opening logo.

What else can I do?

Answer:

Dear,

Please try as below,

1) Remove all the things related to GTS NX. even the folder inside c drive.

2) Windows update

3) please ask customer
   - Window version
   - Window bit (64bit or 32bit)
   - memory
   - Remaining storage size

 


Thanks N Regards,

 

Choi, Youngho

MIDAS Global Technical Center





Dear Choi,

I have cleaned up everything including registry. Then reinstall GTS NX.
Problem solved.


OK, thank you for your feedback.

Regards,
Midas IT.


Please close if you think he will not come back with the same ticket.

Piotr :)


Dear,

I'll close this ticket. So, if you have further query, Please let us know.


Thanks N Regards

Choi, Youngho
MIDAS Global Technical Center
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