Export the report 3D PDF From GTS NX
Question:
Answer:
Dear Customer,
I don't have an anti-virus program I have windows security only, I close it but still doesn't work
Dear Customer,
It's urgent because I need to submit the result to the research department before 20th this month I have around 20 models.
Dear Customer,
am try it alone but the same problem
Dear Customer,
Now it's working
Dear sir
Again I have same problem i can export one time the I cant after that
Answer:
Dear Customer,
Can you close your anti-virus program and try again?
And, Are you using commercial version?
Thanks N Regards
Choi, Youngho
MIDAS Global Technical Center
I don't have an anti-virus program I have windows security only, I close it but still doesn't work
No am using the trial version, but should before the end this month get the commercial version
Dear Customer,
Can i have your current model.. again?
If i can open this and it's not urgent. Can you wait it, the commercial version?
In addition, please check with other computers.
Thanks N Regards
Choi, Youngho
MIDAS Global Technical Center
It's urgent because I need to submit the result to the research department before 20th this month I have around 20 models.
I have checked other computers the same problem also, maybe cause we work in the same key that proved to us from Midas side.
Thanks a lot for your help
Thanks, N Regards
Dear Customer,
if it's same message, i guess, your right. Caused by you are using same key in your department.
So, please try it on yourself (alone).
And, Can i know how did you solve this last time?
Thanks N Regards
Choi, Youngho
MIDAS Global Technical Center
am try it alone but the same problem
last time I try it once and solve cause my models wasn't complete, then now I try again the same problem
Dear Customer,
I can extract your modeling file and can open with my PDF program as below,
Can you try to extract your 3D model to other folder? such as desktop or C drive or other?
Thanks N Regards
Choi, Youngho
MIDAS Global Technical Center
Now it's working
as you ask to change the folder then working
Thanks, N Regards
Files | ||
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Model 1 Steps_Linear 1500kPa.nfxp 19 MB |
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Model 1 Steps_Nonlinear 1500kPa.mec 3 MB |
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Model 1 Steps_Nonlinear 1500kPa.log 29 KB |
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Model 1 Steps_Linear 1500kPa.log 1017 b |
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Model 1 Steps_Nonlinear 1500kPa.out 146 KB |
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Model 1 Steps.gts 3 MB |
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DataImage6.png 170 KB |