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Export the report 3D PDF From GTS NX

Question:

Dear sir

Again I have same problem i can export one time the I cant after that

Answer:

Dear Customer,

Can you close your anti-virus program and try again?

And, Are you using commercial version?

Thanks N Regards

Choi, Youngho

MIDAS Global Technical Center

I don't have an anti-virus program I have windows security only, I close it but still doesn't work

No am using the trial version, but should before the end this month get the commercial version

Dear Customer,

Can i have your current model.. again?

If i can open this and it's not urgent. Can you wait it, the commercial version?

In addition, please check with other computers.

Thanks N Regards

Choi, Youngho

MIDAS Global Technical Center

It's urgent because I need to submit the result to the research department before 20th this month I have around 20 models.

I have checked other computers the same problem also, maybe cause we work in the same key that proved to us from Midas side.

Thanks a lot for your help

Thanks, N Regards

Dear Customer,

if it's same message, i guess, your right. Caused by you are using same key in your department.

So, please try it on yourself (alone).

And, Can i know how did you solve this last time?

Thanks N Regards

Choi, Youngho

MIDAS Global Technical Center

am try it alone but the same problem

last time I try it once and solve cause my models wasn't complete, then now I try again the same problem

Dear Customer,

I can extract your modeling file and can open with my PDF program as below,

Can you try to extract your 3D model to other folder? such as desktop or C drive or other?

Thanks N Regards

Choi, Youngho

MIDAS Global Technical Center

Now it's working

as you ask to change the folder then working

Thanks, N Regards

3d pdf

Creation date: 4/11/2019 12:42 AM Updated: 4/11/2019 10:15 AM

Model 1 Steps_Linear 1500kPa.nfxp

Model 1 Steps_Nonlinear 1500kPa.mec

Model 1 Steps_Nonlinear 1500kPa.log

Model 1 Steps_Linear 1500kPa.log

Model 1 Steps_Nonlinear 1500kPa.out

Model 1 Steps.gts

DataImage6.png

Files		Sort by Name Sort by Date
	Model 1 Steps_Linear 1500kPa.nfxp 19 MB
	Model 1 Steps_Nonlinear 1500kPa.mec 3 MB
	Model 1 Steps_Nonlinear 1500kPa.log 29 KB
	Model 1 Steps_Linear 1500kPa.log 1017 b
	Model 1 Steps_Nonlinear 1500kPa.out 146 KB
	Model 1 Steps.gts 3 MB
	DataImage6.png 170 KB