RE: Design+ - Installation Problem
Question:
Hi
I was loading the program in a new laptop, however, I just cannot get the program activated. I was told to run as administer first, when the program opens, I always encounter error msg " midas Design + Main Application has stopped working". What is the problem? Can you help
Hi
I was loading the program in a new laptop, however, I just cannot get the program activated. I was told to run as administer first, when the program opens, I always encounter error msg " midas Design + Main Application has stopped working". What is the problem? Can you help
Answer:
Hello,
It would be the text size problem. Please refer to the Knowledge base > FAQ for midas Design+.
Thank you.
Best regards,
Jihong Hwang
Sorry, no file attached. The 2 files cannot be opened
Is your link anything wrong, unable to connect!
Hello,
You can find those files in MIDAS Customer online Support website in FAQ for midas Desgin+ category.
http://globalsupport.midasuser.com/helpdesk/KB
Thank you.
Best regards,
Jihong Hwang
No answer at all!
Hello,
The "midas Design + Main Application has stopped working" error message often appears when the window font size is not set to 100%.
If you get the same error message after changing the font size, please let us know.
I am not sure if you are working under window 10 or 7 so I have sent you the link yesterday that you can refer to. Please confirm your text settings by referring to FAQ for midas D+. The link is as following.
Window 7: http://globalsupport.midasuser.com/helpdesk/KB/View/10356541-window--the-program-is-abnormally-terminated-once-it-is-executed
Window 10: http://globalsupport.midasuser.com/helpdesk/KB/View/10356598-window--the-program-is-abnormally-terminated-once-it-is-executed
If you find further questions feel free to let us know.
Thank you.
Best regards,
Jihong Hwang
ok thanks
It would be the text size problem. Please refer to the Knowledge base > FAQ for midas Design+.
Thank you.
Best regards,
Jihong Hwang
Sorry, no file attached. The 2 files cannot be opened
Is your link anything wrong, unable to connect!
Hello,
You can find those files in MIDAS Customer online Support website in FAQ for midas Desgin+ category.
http://globalsupport.midasuser.com/helpdesk/KB
Thank you.
Best regards,
Jihong Hwang
No answer at all!
Hello,
The "midas Design + Main Application has stopped working" error message often appears when the window font size is not set to 100%.
If you get the same error message after changing the font size, please let us know.
I am not sure if you are working under window 10 or 7 so I have sent you the link yesterday that you can refer to. Please confirm your text settings by referring to FAQ for midas D+. The link is as following.
Window 7: http://globalsupport.midasuser.com/helpdesk/KB/View/10356541-window--the-program-is-abnormally-terminated-once-it-is-executed
Window 10: http://globalsupport.midasuser.com/helpdesk/KB/View/10356598-window--the-program-is-abnormally-terminated-once-it-is-executed
If you find further questions feel free to let us know.
Thank you.
Best regards,
Jihong Hwang
ok thanks
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