Cannont uninstall

Question:

Hi,

I am uninstalling MIDAS Civil and MIDAS FEA from my computer. I cannot uninstall. I keep getting the attached error message. I am having the same problem with both programs.

Answer:
Hi,
Cause:
The User Account Control Windows feature is enabled on the machine and the user might not have full administrator privileges, so the User Account Control Windows feature is preventing the user to launch "setup.exe".

Solution:
1. Disable the User Account Control Windows feature on the local machine.
2. Verify if the user is part of the local_administrator group or only a member of the Domain Administrators group.
3. Restart the operational system because the User Account Control is a Windows feature handled as a driver, so it will be necessary to restart the operational system to apply the User Account Control Windows feature changes.
4. Right mouse click on the "setup.exe" and select the option "Run as administrator" option.
Please let us know if your problem is resolved.

Regards,
DK Lee
Creation date: 5/10/2018 8:03 AM (dklee@midasit.com)      Updated: 5/10/2018 5:37 PM (dklee@midasit.com)
Files   
2018-05-03 20_57_00-Settings 1.bmp
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2018-05-03 20_57_28-Settings.png
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