Export the report 3D PDF From GTS NX

Question:

Dear sir
Again I have same problem i can export one time the I cant after that 

Answer:

Dear Customer,

Can you close your anti-virus program and try again?

And, Are you using commercial version?


Thanks N Regards

Choi, Youngho
MIDAS Global Technical Center


I don't have an anti-virus program I have windows security only, I close it but still doesn't work 

No am using the trial version, but should before the end this month get the commercial version


Dear Customer,

Can i have your current model.. again?

If i can open this and it's not urgent. Can you wait it, the commercial version?

In addition, please check with other computers.


Thanks N Regards

Choi, Youngho
MIDAS Global Technical Center


It's urgent because I need to submit the result to the research department before 20th this month I have around 20 models.   
 I have checked other computers the same problem also,  maybe cause we work in the same key that proved to us from Midas side. 

Thanks a lot for your help

Thanks, N Regards


Dear Customer,

if it's same message, i guess, your right. Caused by you are using same key in your department.

So, please try it on yourself (alone).

And, Can i know how did you solve this last time? 


Thanks N Regards

Choi, Youngho
MIDAS Global Technical Center


am try it alone but the same problem 

last time I try it once and solve  cause my models wasn't complete, then now I try again the same problem


Dear Customer,

I can extract your modeling file and can open with my PDF program as below,


Can you try to extract your 3D model to other folder? such as desktop or C drive or other?


Thanks N Regards

Choi, Youngho
MIDAS Global Technical Center


Now it's working 

as you ask to change the folder then working 

Thanks, N Regards
Creation date: 4/11/2019 12:42 AM (cyh1220)      Updated: 4/11/2019 10:15 AM (dklee@midasit.com)
Files   
DataImage6.png
Model 1 Steps.gts
Model 1 Steps_Linear 1500kPa.log
Model 1 Steps_Linear 1500kPa.nfxp
Model 1 Steps_Nonlinear 1500kPa.log
Model 1 Steps_Nonlinear 1500kPa.mec
Model 1 Steps_Nonlinear 1500kPa.out